4. Describe enterprise resource planning (ERP) integration benefit?
a) Flexible
Organization must be able to quickly respond to the changing needs of the organizations and more regarding to the customer behavior and trends.. For example, organic products have high demand because of the benefits. Even though, there is a high cost of product, customer still can accept the price because they care about their health. So the company should change for fulfill the demand of the customer.
b) Modular and open
Organization must have open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules. Some organizations will begin with buying two modules, such as accounting and sales, and then will add modules, such as CRM and SCM, as they gain confidence in their current modules. In addition, the systems are very good whereby they unlocking the information.For example, sales and marketing department share the information with financial department to make management process more efficient.
c) Comprehensive
An organization must be able to support a variety of organizational functions for a wide range of businesses. For example, the sales record of KFC company. from various branches. Each branches will update their sales for one day sales and then will be updated and recorded directly to the head quarters of KFC company to easy for them to fulfill the customer demand at each branches.
d) Beyond the company
The company must support external partnership and collaboration efforts. The software must be able to support the future term of business. The example, the company of Genting Highlands more to expand their organizations to gain more profit. At the first level, they introduce indoor games, next they introduce outdoor games and then international tourism to support future business performance.
